Makeney Rd, Milford, Derby, DE56 0RS, United Kingdom
#21 of 26 hotels in Derby
Guests' ChoiceBased on 597 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
8.8
Facilities
7.5
Staff
8.5
Value for money
7.4
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 April 2024
Wanda
United KingdomMy only issue was that the room was just a little too hot for us - but admittedly, we like things to be cooler than usual. I wish there was a way to control the thermostat as it made sleeping a little less pleasant than it should have been!
Property was beautiful, staff excellent and accommodating.
Stayed in March 2024
Reviewed: 22 April 2024
Patrick
United KingdomNothing
Good atmosphere and friendly staff.
Stayed in April 2024
Reviewed: 18 April 2024
Tim
United KingdomPoor room decor state / poor bathroom equipment / zero heating on either bathroom or bedroom. Albeit I was told after check,in that general renovations are underway, this information would have been more palatable if declared in advance.
.
Stayed in April 2024
Reviewed: 17 April 2024
Eric
United KingdomMore hangers, and it was a shame the refurb didn't extend to the beautiful stairs and landing.
We stayed in a suite and it was extremely comfortable, everything recently refurbished. Didn't stay for breakfast and dinner, but on a separate occasion we did and found it to be very tasty and perfectly served.
Stayed in April 2024
Reviewed: 17 April 2024
Axel
Germanynothing
exelent Diner and good Breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Jack
United KingdomPaper thin walls/no sound insulation.
Clean and well furnished
Stayed in April 2024
Reviewed: 13 April 2024
Simon
United KingdomThe room was a little too hot. It is tricky time of year with temperatures being up and down so I recognise it can be difficult to get the right temp for everyone. It’s not something that bothered me too much and wouldn’t stop me staying again.
The room was lovely and the bed was super comfy. The bath was deep so perfect for a long soak. Staff were so lovely and accommodating. The food was really lovely with very generous portions. Service was fab and the dining room very lovely. I would recommend anyone to stay there.
Stayed in April 2024
Reviewed: 8 April 2024
Claudia
United KingdomOne of our rooms was dated, dirty blind in bathroom, bathroom radiator not working, cigarette butts everywhere outside in the courtyard- not great when you are staying with children.
Friendly, relaxed staff
Stayed in April 2024
Reviewed: 7 April 2024
Lucinda
United KingdomStaff very nice and beds comfy. Location brilliant and would stay again. Thank you
Stayed in April 2024
Reviewed: 7 April 2024
Patrick
United KingdomNeeds some money spent on maintenance. Plaster coming off the walls in the bathroom and clunky door locks
Lovely hotel and will be back.
Stayed in April 2024
Reviewed: 7 April 2024
Konstantinos
United KingdomWe wouldn't really have any cons to mention!
Pros: - Scenic location - Traditional-looking interior and exterior - Quiet room, minimal to no noise - All the typical amenities - Proper breakfast and dine-in choices - Sensible prices
Stayed in March 2024
Reviewed: 7 April 2024
Douglas
JerseyTowels threadbare & robe too small
Lovely manor house with large comfortable room, lounges comfortable & good British cuisine, very good value for money
Stayed in April 2024
Reviewed: 31 March 2024
Paul
United KingdomMore choice for non or low alcohol beer
Breakfast good. Dinner options a bit limited. Reception staff very helpful.
Stayed in March 2024
Reviewed: 31 March 2024
Lindsey
United KingdomMy room was very tatty and tired
Lovely building and grounds
Stayed in March 2024
Reviewed: 30 March 2024
Linda
United KingdomThe bed was very small and uncomfortable. Only 2 pillows which had been well used so we're rock hard. No room service.
The location was very good for local attractions.
Stayed in March 2024
Reviewed: 29 March 2024
Radu
United KingdomThe heating provided was not good enough. The water for shower was more cold than hot.
Location, staff.
Stayed in January 2024
Reviewed: 28 March 2024
Phil
United KingdomCold bedroom with poor sound proofing.
The restaurant, the grounds and the historic building.
Stayed in March 2024
Reviewed: 28 March 2024
Chris
United KingdomThe shower was not very powerful - I would have struggled to rinse my hair if I’d washed it! Also took ages to get hot - and then wasn’t as hot as I’d like.
Beautiful hotel with lovely grounds. Our room was spotlessly clean and a very generous size.
Stayed in March 2024
Reviewed: 25 March 2024
Carol
United KingdomDidn’t like being away from the main building and when I returned had to park in the furthest car park, alone late at night
The location
Stayed in March 2024
Reviewed: 24 March 2024
Stacey
United KingdomGreat location, great price, friendly staff Food was lovely and great value, rooms are clean & good for what you pay
Stayed in March 2024
Reviewed: 16 March 2024
Kirsty
United KingdomCould have clearer footpaths around the gardens to make the most of the lovely grounds.
Beautiful hotel with welcoming staff. Lovely decor in the lounge and nice period features.
Stayed in February 2024
Reviewed: 15 March 2024
Nick
United KingdomSome of the furniture in the bedroom was broken, a draw that would not stay closed and a draw front that was not secured properly,
Lovely large bedroom.
Stayed in March 2024
Reviewed: 10 March 2024
Tim
United KingdomEverything was fine but mentioned to the Receptionist on checking out that the toilet needed maintenance ashaving flushed the water kept running into the bowl.
I stayed here last December and really enjoyed it. It's an excellent location for me and the good thing is they take pets whereas the Lion Hotel in Belper don't. We were only there one night and having the dog we couldn't stay in the main house but a room in the outside block which was fine. The room was extremely spacious and warm which was nice. The dog was allowed in certain parts of the main hotel. Front desk staff were excellent. It is a 5 minute walk from one of the best real ale pubs in Belper - The Hollybush Inn so a big plus.
Stayed in March 2024
Reviewed: 5 March 2024
Peter
United KingdomThe decor in the rooms is incredibly tired and dated. I was in room 11 and I was pretty disappointed given the amount I paid to stay there. The bathroom looked like it hadn’t been updated for about 25 years.
Staff are very helpful and friendly, beautiful grounds.
Stayed in March 2024
Bangkok, Thailand
Gstaad, Switzerland
Parkersburg, USA
Galissas, Greece
Corbarieu, France
Malyy Mayak, Crimea
Hannibal, USA
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content