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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Leonardo London Heathrow Airport

    Hillingdon, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Excellent location for Heathrow, professional and friendly staff and very clean and well decorated rooms. Easy parking facilities.

    Reviewed: 29 March 2024 Stayed in March 2024
    Joerg Germany
  • Limestone Hotel

    Lulworth Cove, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Very pleasant, helpful staff, comfortable room with gorgeous view of the village and surrounding hills. Amazingly good breakfast

    • Negative section of review

      Everything was absolutely fine - perhaps a slightly earlier breakfast would have been good but it wasn't a problem.

    Reviewed: 29 March 2024 Stayed in March 2024
    Paul United Kingdom
  • The Feathers Hotel, Helmsley, North Yorkshire

    Helmsley, United Kingdom

    Average review score: 9.1
    • Positive section of review

      Good service. Well presented room. Dining was very good. Staff polite and helpful.

    Reviewed: 29 March 2024 Stayed in March 2024
    Graham United Kingdom
  • Highfield Park

    Hook, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Close to work, very clean 👌 friendly staff, brilliant food , value for money 💰

    • Negative section of review

      I like all the time I spent with them

    Reviewed: 29 March 2024 Stayed in March 2024
    Barry United Kingdom
  • Lansdown Grove Hotel

    Bath, United Kingdom

    Average review score: 8.1
    • Positive section of review

      The room was good, looks and feels comfortable Very clean and well stocked.

    Reviewed: 29 March 2024 Stayed in March 2024
    Gisella United Kingdom
  • The Lodge

    Bedford, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Great location close to a wedding venue we went to

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in March 2024
    Callum United Kingdom
  • Manor Hotel by Greene King Inns

    Yeovil, United Kingdom

    Average review score: 7.6
    • Positive section of review

      I like the manor, stayed many times

    • Negative section of review

      No hot water in morning. No cooked breakfast. Bath tap started trickling water at 06.00, woke me up so I decided to get up and have a shower. There was absolutely no hot water. So I thought I would go and get a breakfast but was told that there had been some power issues in the night and hence no hot water or cooked breakfast. I was told that the leaking tap was probably Alice the ghost but I suggest maybe a washer? Of course this is not the hotel’s fault but I was charged £85 for a night and I feel on this occasion that some form of compensation could and should have been offered. On four in a bed I would have withheld £30.00.

    Reviewed: 29 March 2024 Stayed in March 2024
    Horsey United Kingdom
  • The Z Hotel Trafalgar

    London, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Great location. Friendly staff.

    • Negative section of review

      Rooms very compact. Not ideal for longer stays.

    Reviewed: 29 March 2024 Stayed in March 2024
    Elizabeth Switzerland
  • Miller & Carter Maidstone by Innkeeper's Collection

    Maidstone, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Breakfast was excellent

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in March 2024
    Brendan United Kingdom
  • Makeney Hall Hotel

    Derby, United Kingdom

    Average review score: 7.5
    • Positive section of review

      Location, staff.

    • Negative section of review

      The heating provided was not good enough. The water for shower was more cold than hot.

    Reviewed: 29 March 2024 Stayed in January 2024
    Radu United Kingdom