Parking was limited and there was a charge for parking not mentioned until after booking.

Room and bed were particularly comfy. Shower was great.

Stayed in April 2024

Light came in under the bedroom door.

Breakfast was really good, despite being busy staff were helpful, particularly first morning. Dietary needs met. Limited parking but alternative available

Stayed in April 2024

Up a very steep hill and they seemed short staffed

Character and staff, lovely building with great size room

Stayed in April 2024

Some poor decoration of door to our room, otherwise room was fine and clean. Great views of the city.

Excellent breakfast. Evening meal also very good.

Stayed in April 2024

Nothing

Great staff and a lovely clean and comfortable hotel In a great location

Stayed in April 2024

No bath robes, no slippers, did not change or fold the towels in 4 days. Room was not like the photo Very little milk and sugar in the room. Sometimes no refill. Felt like we had to keep asking for those basics. Had to prop open the window with a kettle as it wouldn't stay open.

Friendly reception staff

Stayed in April 2024

Whilst the full English breakfast (no breakfast was included in the overnight accommodation) was first class, it was disappointing that tea or coffee were not included in the price and felt that to be charged £10 for a pot of tea for two to be unacceptable. One of the drawing points in booking this hotel was the car parking facilities that were available which I was under the impression came included in the price at the time of booking. I was a little disappointed to receive an email a few days after booking, informing me that there was a charge for parking and that it was offered on a first come, first served basis, and not guaranteed.

The room was clean and comfortable with everything you would expect to be provided. It is in a good position close to the town with easy access to the bus route if the climb back up is too much.

Stayed in April 2024

Parking spaces are tight and limited

Beautiful building external and internal.

Stayed in April 2024

The floorboards in our room and outside in the corridor were extremely noisy, so was woken up a few times with guests coming back late. Room 313.

Good location for us to be able to park our car.

Stayed in April 2024

The hotel could do with a little attention in updating ...There was a loose floor board in corridor(covered by carpet),but every time someone walked by,it moved and therefore hit pipes,which banged in our room...Afew decorating areas upstairs to be done .. The restaurant is a large area,but it was quite cold in there to sit and eat .

The staff here are amazing, friendly,helpful and attentive.Very clean..Food was very good too.

Stayed in April 2024

No complaints.

Great location. Got a parking space for £10/night, although this is not guaranteed. Hotel staff were all very pleasant and helpful. Immaculately clean room, beds comfortable. Breakfast was very good indeed - lots of choice, a generous time window and cooked options were freshly cooked to order. Overall a painless and pleasant stay, and would certainly be very happy to stay here again on a future visit to beautiful Bath. Travelled with my grown up daughter who was also pleased with the hotel.

Stayed in April 2024

It's not far from the centre but it is on a hill so not as quick to get back from the centre as to get in on foot.

The staff were friendly and helpful, the room was nice and all in all it was good value.

Stayed in March 2024

Improve the coffee, Nescafé instant is very bland and tasteless for a black coffee drinker!

Location was up a steep hill, more hilly than expected, views not as good as we hoped but the breakfast was superb, generous portions and ample choices, only let down by poor coffee. Staff were extremely helpful and friendly

Stayed in April 2024

Hotel full of character but tired and in need of a refit. There are things that obviously need addressing, plumbing being one as water in shower wasn’t draining away whilst showering and started to leak out of the tray. On the day of check out we couldn’t shut our door properly as the screw had broken off. It seems a popular hotel so worth investing in.

Grand looking hotel with stunning views from its high view point. Parking £10 per night was a bonus. Reception, library and dining room all look beautiful. Staff were friendly and professional. Also it was my birthday on the day of arrival and I appreciated the little card and mint chocolates in our room. Lovely view over the garden.

Stayed in April 2024

Floor boards outside were very squeaky so was fairly loud when people went past and the beds were very hard.

Staff excellent, breakfast excellent, view from room was amazing.

Stayed in April 2024

Nothing

Parking to rear. City view from room which was a great size. Very friendly staff. Good value for money. Walking distance to Bath central

Stayed in April 2024

The car parking and location.

Lovely hotel. Very clean and comfortable. The staff were extremely polite and helpful. The restaurant was very good and very reasonable. The only drawback was the very steep hill back up from the town and you need to walk as car parking is very difficult in Bath.

Stayed in April 2024

Tomatoes would be better grilled

Stayed in March 2024

Creaky floorboards and noise from other rooms

Contemporary furnishings and bathroom

Stayed in April 2024

Friendly staff only to willing to help

Stayed in March 2024

A bit too far out of town

Lovely old building with a good size room

Stayed in April 2024

Could not work out how to work coffee machine. No plugs near a mirror. Lightings not bright enough

N/A

Stayed in March 2024

Expected a garden room , had a view of a large tree from the window. Doors to the balcony were locked with a note stating for our safety. Expected ground floor and to be, able to walk out into the garden

Staff were welcoming and friendly

Stayed in April 2024

A lovely relaxed feel about the property, elegantly styled and a nice welcome. Attentive and understanding staff.

Stayed in April 2024