Clean, lovely grounds

Stayed in April 2024

The creaky unlevel floor in my room

Beautiful setting.

Stayed in April 2024

Bar unattended for long periods, check out staff again didn’t ask how anything was so no opportunity to feedback.

Convenient location, quiet

Stayed in April 2024

The coffee at breakfast was probably the worst coffee I've ever had. Was very watery, the scrambled egg was not upto any kind of scratch, if it's the end of the scrambled egg take it away. As it turned a kind of grey. But overall the breakfast was a high quality. Sausages, and bacon were better than your average hotel buffet,

The staff at reception at the waiting staff were great, the bar staff were a bit slow and flustered. And the older man looked really scruffy shirt hanging out ect

Stayed in April 2024

I like all the time I spent with them

Close to work, very clean 👌 friendly staff, brilliant food , value for money 💰

Stayed in March 2024

Nothing

Very pleasant location, very clean room, brilliant staff.

Stayed in March 2024

Nothing other than the bar staff lacked character

The grounds of the are stunning beautiful place

Stayed in March 2024

Didn't have a breakfast

Stayed in February 2024

Clean, decor in good condition, helpful staff

Stayed in March 2024

Boiler broke so no hot water on second day. Staff offered a room in the annexe to shower in.

Lovely staff. Excellent breakfast. Lovely views. Very dog friendly.

Stayed in March 2024

Breakfast was chaotic - kept running out of different foods

Room was amazing

Stayed in February 2024

Room was clean and warm and the facilities all better than expected

Stayed in March 2024

I did not know how remote it was, expense on taking taxis to and through. Need a car.

Location was remote, needed a car to travel to the hotel. Very good breakfast and warm hospitality. I would book again at the outer suite, because of wedding event. Excellent surroundings

Stayed in March 2024

A few more visible sign posts would be good

Clean tidy room with everything provided. Good bar with good selection of drinks. Staff pleasant. No complaints from me

Stayed in March 2024

Rooms were functional and clean but to the same standard as the public areas

Catering and meals were excellent

Stayed in March 2024

If there was anything to criticise, it would be the lack of easy access plugs in the room. But understand it's a very old building which may make fitting extra plugs difficult.

We stayed in Room 5 in the main building, and it was beautiful. The views across the countryside were spectacular, and it was so quiet. Unfortunately, we had to leave before breakfast, so we can't comment on the food. The staff were very professional, helpful, and friendly during booking, arrival, and departure. Would definitely stay again.

Stayed in March 2024

pillows could do with upgrading as quite flat. Possibly a better night sleep with better pillows. Room overly hot and with no air in it was hard to find a comfortable temperature

Lovely grounds, friendly staff, beautiful communal areas.

Stayed in March 2024

Arriving at night it was confusing to find main reception as the first car park is not for the main mansion.

Super lovely mansion, Dave the night porter was outstanding. His kindness and professionalism was excellent. Nothing was too much trouble. Excellent value for money

Stayed in March 2024

I had a dog with me so not sure if the room was a usual room, although appreciate someone has to sleep in it. also I was on my own so wondering if the room was this room due to these 2 points/ View of a roof right infront of the window. Also a weird noise started around 8 or 9, i cant remember now but it went of for about 15 -20 mins that if it was longer would have enquired. i was timing it, happened every 1/5 minutes for 12 ish seconds, like an engine starting up. I am noise aware so it caught my attention but anyone would have heard it as it was a clear noise. I have left the above request re noise free as although there was a noise for a short time, it didn't take away from the overall stay.

Lovely old house and grounds, enjoyed the spiral staircase. My dog enjoyed the cat!

Stayed in February 2024

No socket near the bed, in fact only one double socket in room which was used for TV and Kettle. Had to turn radiator off as it was making a noise all night.

Stayed in February 2024

Size of the shower in a single room was a challenge for me.

Hotel is in a lovely setting and amazing views. The receptionist was friendly and welcoming.

Stayed in February 2024

Room 2 has a dodgy shower curtain set up and hubby bumped his head on the bathroom door frame as it was so slow - no warning sign. The bed in this room had a slight sag to the mattress so we rolled together a lot. The breakfast room was set up for large groups - not enough tables for 2 or 4 so people having to share with strangers. Tea/coffee not readily available and only one waiter taking orders.

The setting was beautiful, rolling hills and trees on horizon. Also the historical features of the building were lovely. Most of the staff were really friendly and helpful.

Stayed in February 2024

The shower was fine but have you considered a stone stream shower head which would make it excellent? ( I don't work for them, I just bought one for home and was impressed 😁)

Cosy room, friendly staff, good price

Stayed in February 2024

Nothing to dislike.

I stayed in the main house this time. It was a single room but a very comfortable bed and large shower. The TV worked well and on all channels so possibly the poor signal I experienced before is to do with the rooms in the Firtree Court building.

Stayed in February 2024