Located at the heart of Cilaos, Tsilaosa Hotel features authentic creole architecture, ideally located for hiking to Piton des Neiges and point of departure of numerous hikes. All units offer a balcony or terrace and beautiful views of the surrounding mountains.A courtesy tray is offered with tea and coffee. A Minibar, free WiFi, air conditioning, heater, Bathroom with walk-in shower and electric towel dryer are available in all room categories. A buffet breakfast is served every morning at Hôtel Tsilaosa. Guests can also relax in the hotel’s tea room and enjoy the views of the garden and mountains. A jacuzzi on sun terrace, massage on demand, free parking are also provided. Aéroport Roland Garros is 110 km from the property while is Saint-Gilles-les Bains 80 km and Saint Pierre 45 km.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.0
Cleanliness
8.7
Comfort
8.8
Value for money
7.5
Location
9.1
Free WiFi
5.4
Low score for Cilaos
Select topics to read reviews:

See what guests loved the most:

  • Alexander
    Austria Austria
    Lovely, comfortable and well managed boutique hotel in the heart of Cilaos, next to all the sights, restaurants and shops! Large comfortable and quiet room with a nice view of piton de neige…
  • Christophe
    France France
    Amazing building, free parking, centre of town, nice breakfast, rooms with view, and great balcony.
  • Albert
    Spain Spain
    The rooms was excellent with our terrasse point at Piton des Neiges. Beds were super comfy. Jacuzzi at the rooftop is a must use. Breakfast was good too.

Hotel surroundings

Restaurants
1 restaurant on site

  • Le Carnotzet
    • Cuisine
      French
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Facilities of Tsilaosa Hôtel
Great facilities! Review score, 8

Most popular facilities
  • Family rooms
  • Free parking
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Airport shuttle
Bathroom
  • Private bathroom
  • Hairdryer
Outdoors
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Hiking
  • Games room
Media & Technology
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Wellness
  • Full body massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Solarium
    Additional charge
Languages spoken
  • English
  • French

House rules

Tsilaosa Hôtel takes special requests - add in the next step!

Check-in

From 15:00 to 19:30

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa Carte Bleue American Express Cash Tsilaosa Hôtel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that all extra beds must be requested before arrival.

Contact information is found on the booking confirmation.

Please inform Tsilaosa Hôtel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Tsilaosa Hôtel

  • Tsilaosa Hôtel offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Hiking
    • Games room
    • Solarium
    • Spa facilities
    • Walking tours
    • Full body massage
    • Bike tours
    • Back massage
    • Happy hour
    • Spa/wellness packages
    • Neck massage

  • The prices at Tsilaosa Hôtel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Tsilaosa Hôtel is from 15:00, and check-out is until 11:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Tsilaosa Hôtel on this page.

  • Guests staying at Tsilaosa Hôtel can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Tsilaosa Hôtel is 350 yards from the centre of Cilaos. All distances are measured in straight lines. Actual travel distances may vary.

  • Tsilaosa Hôtel has 1 restaurant:

    • Le Carnotzet

  • Room options at Tsilaosa Hôtel include:

    • Double
    • Triple
    • Suite