Rising high above Zermatt, Silvana Mountain Hotel offers rooms with flat-screen TVs and direct access to the ski slopes. Facilities include an indoor pool and a spa with hot tub and steam bath. Mountain Hotel Silvana is located only a few yards from the Matterhorn-Express cable car, which connects the hotel with Zermatt's town center in just 10 minutes. Its spacious rooms all have seating areas and they come with bathrobes, cable TV and free Wi-Fi. Breakfast and dinner are available to all guests at the hotel’s restaurant and there is a trendy and cozy bar that looks out on the ski slopes. A garden terrace with comfortable loungers is featured on site. Kids can play on the playground and guided mountain tours can be booked directly at the property.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Great Food: Meals here are highly recommended!

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 sofa bed
and
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 sofa bed
2 twin beds
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.6
Cleanliness
9.8
Comfort
9.7
Value for money
9.0
Location
8.9
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Stewart
    United States of America United States of America
    wonderful time above Zermatt everyone was so kind and informative my wife loved the pool after a day in the mountains
  • A
    Anonymous
    United Kingdom United Kingdom
    Property really delightful, characterful but stylish. Location stunning but once there it's very expensive to travel into town for a change of scene or to have dinner in Zermatt. Owner Dany absolutely charming as we're the majority of staff. One...
  • Ryan
    United Kingdom United Kingdom
    The location was beautiful and the staff were friendly and extremely helpful. The set menu for 40cfr each night was amazing. The rooms were clean and stunning, and the spa was the icing on the cake.

Hotel area info

Restaurants
1 Restaurant On Site

  • Gitz Gädi
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Silvana Mountain Hotel
Great facilities! Review score, 9.6

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Ski
  • Ski-in, ski-out access
  • Ski school
    Additional charge
  • Ski storage
    Additional charge
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Ping-pong
  • Playground
  • Skiing
    Off-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Board games/Puzzles
Cleaning Services
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Shared lounge/TV area
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Spa
  • Locker rooms
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
  • Sauna
Languages Spoken
  • German
  • English
  • French

House rules

Silvana Mountain Hotel takes special requests – add in the next step!

Check-in

From 12:00 PM to 6:00 PM

Check-out

From 8:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa Carte Bleue Cash Cash Silvana Mountain Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the last cable leaves at 17:00. The timetable may vary according to the season. Please contact the hotel before hand.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform Silvana Mountain Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Silvana Mountain Hotel

  • Room options at Silvana Mountain Hotel include:

    • Double
    • Single
    • Triple
    • Suite
    • Family

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Silvana Mountain Hotel on this page.

  • The prices at Silvana Mountain Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Silvana Mountain Hotel is 1.6 miles from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Silvana Mountain Hotel has 1 restaurant:

    • Gitz Gädi

  • Check-in at Silvana Mountain Hotel is from 12:00 PM, and check-out is until 12:00 PM.

  • Silvana Mountain Hotel offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Ping-pong
    • Back massage
    • Walking tours
    • Spa lounge/Relaxation area
    • Swimming pool
    • Hand massage
    • Locker rooms
    • Spa facilities
    • Bike tours
    • Foot massage
    • Spa/Wellness packages
    • Full-body massage
    • Steam room
    • Neck massage
    • Head massage